Tonbridge & Malling Borough Council Vacancies

Senior Planning Enforcement Officer

Mon, 10 Aug 2026 11:03:00 +0100

We are looking for an experienced and motivated Senior Planning Enforcement Officer to join our Development Management Enforcement team.

This is an exciting opportunity to play a key role in protecting the character and quality of the borough by investigating and resolving breaches of planning control, unauthorised development, works to protected trees, listed buildings and other planning-related matters.

As a senior member of the team, you will manage a varied and complex caseload, lead investigations, prepare enforcement action and represent the Council at appeals, inquiries and court proceedings. You will also provide guidance and support to junior officers while working closely with colleagues across planning, legal and other council services.

About You

You will have experience in planning enforcement or a related planning environment and be confident managing challenging cases while maintaining a professional, customer-focused approach.

Essential Requirements

Experience investigating breaches of planning control and related unauthorised works.
Knowledge and understanding of planning legislation and enforcement procedures.
Strong written and verbal communication skills.
Ability to prepare clear reports, correspondence and evidence statements.
Good organisational and time management skills.
Ability to read and interpret plans and maps.
Strong IT skills and the ability to use a range of systems and databases.
Ability to undertake site visits across the borough.
GCSEs (or equivalent) in English and Maths.
Full driving licence and access to a vehicle for business use.

Desirable Requirements

Degree or diploma in Town and Country Planning, Geography, Urban Design or a related discipline.
Eligibility for membership of the Royal Town Planning Institute (RTPI).
Experience dealing with unauthorised Gypsy and Traveller sites and encampments.
Experience conducting PACE interviews, interviews under caution and preparing prosecution statements.

Why Join Us?

If you are passionate about planning enforcement and are looking for your next challenge, we'd love to hear from you.

Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer: Tonbridge and Malling Borough Council - Working for Us

For an informal discussion about this role, please contact Jody Solomons at jody.solomons@tmbc.gov.uk (direct candidates only, strictly no agencies)

Apply now and help us maintain the high standards of development and environmental protection across Tonbridge & Malling Borough.

Customer Services Advisor (Part Time)

Tue, 04 Aug 2026 10:08:00 +0100

We currently have an exciting opportunity for a Customer Services Advisor to join our team based at our offices in Kings Hill.

Reporting to the Senior Services Superviser, you will undertake a customer facing role for enquiries related to Customer Services, Council Tax and Waste, as well as support our telephony service to residents.

Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service. You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.

There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work. In return we will give you excellent ongoing training and support.

This is a part time vacancy, and you can expect your working hours to be as follows:

Monday 09:00-17:00, Thursday 09:00-17:00, Friday 09:00-16:30

Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer: Tonbridge and Malling Borough Council - Working for Us

For an informal discussion about this role, please contact Lauren Revell on 01732876097 (direct candidates only, strictly no agencies)

Customer Service Advisor (Full Time)

Wed, 29 Jul 2026 09:13:00 +0100

We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle.

Reporting to the Senior Service Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.

Educated to GCSE grade C standard or above in Maths and English (or equivalent), you will ideally have previous experience of providing a customer focussed, front-line, public enquiry service. You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.

This is a full time vacancy, and our offices are open seven days a week, weekend and bank holiday rotation approximately 1 in 5.

This role requires a Basic DBS check which will be obtained by The Council as part of your pre-employment checks.

Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:

Working for us – Tonbridge and Malling Borough Council

For an informal discussion about this role, please contact Lauren Revell on 01732 876097 (direct candidates only, strictly no agencies)

Interviews are scheduled to take place on either Thursday 3 or Friday 4 September 2026.

Environmental Health Officer (Housing)

Mon, 27 Jul 2026 14:15:00 +0100

We are looking for a motivated and proactive Environmental Health Officer to join our Housing & Regulatory Services team. This is an excellent opportunity for a qualified professional who is passionate about improving housing conditions, protecting public health and making a positive impact on local communities.

As an Environmental Health Officer, you will play a key role in delivering housing enforcement activities across the Borough, undertaking both reactive investigations and proactive inspection programmes to ensure residents have access to safe and well-managed accommodation.

About the Role

Reporting to the Senior Environmental Health Officer, you will be responsible for a varied and interesting caseload, including:

Investigating complaints relating to housing conditions and standards and taking appropriate enforcement action where necessary.
Delivering the Council's Houses in Multiple Occupation (HMO) licensing function, including inspections, compliance monitoring and maintaining housing records.
Responding to enquiries and complaints relating to empty homes.
Inspecting and monitoring licensed caravan sites.
Conducting formal investigations, gathering evidence, preparing legal documentation and supporting legal proceedings.
Assisting with the administration of Disabled Facilities Grants and Housing Assistance programmes.
Responding to public health-related issues, including filthy and verminous premises and public health funerals.
Working collaboratively with internal and external partners, including Planning, Building Control, Environmental Protection and Community Safety teams.
Contributing to housing-related projects, initiatives and service improvements.
Preparing reports and presenting findings to elected Members and partner organisations.
Supporting the development of trainees, students and work experience placements.

About You

We are seeking an enthusiastic and committed individual who:

Holds a recognised qualification in Environmental Health or a related discipline.
Has experience of housing enforcement, inspection and regulatory work.
Demonstrates a sound understanding of relevant housing and public health legislation.
Can investigate complex issues, gather evidence and communicate decisions effectively.
Has excellent organisational and report-writing skills.
Possesses strong interpersonal skills and the ability to build positive relationships with residents, landlords, colleagues and partner agencies.
Can work independently while also contributing effectively as part of a team.
Holds a full driving licence and can travel throughout the Borough as required.

Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: Working for us – Tonbridge and Malling Borough Council